How can we help?

Voice scroll isn't following me

• Check that CamPrompter may use the microphone and speech recognition. On iPhone and iPad, open Settings, then Apps, then CamPrompter. On Android, open Settings, then Apps, then CamPrompter, then Permissions.
• Read the words as they're written. Voice scroll matches what you say to the script, so it waits while you improvise and picks up again when you return to the text.
• Background noise and music make matching harder. A quieter room or holding the phone closer helps.

I bought Pro but it isn't unlocked

Open Settings in the app (the gear on the camera screen) and tap Restore Purchases. Make sure you're signed in to the same Apple Account or Google account you bought with.

Cancel or change a subscription

• iPhone and iPad: open Settings, tap your name, then Subscriptions, then CamPrompter.
• Android: open Google Play, tap your profile picture, then Payments and subscriptions, then Subscriptions.

Refunds are handled by Apple and Google Play.

The free trial

New subscribers get CamPrompter Pro free for 3 days on either plan. To avoid being charged, cancel at least 24 hours before the trial ends, using the steps above. Pro stays on until the trial is over.

Where are my videos?

Every take is saved to your photo library. If nothing appears, check that CamPrompter is allowed to add to Photos in your device settings.

The camera or microphone doesn't work

CamPrompter needs camera and microphone access to record. If you declined the prompt, turn both on in your device settings under CamPrompter, then reopen the app.

Remove the watermark

Takes recorded with the free version carry a small CamPrompter mark. Takes recorded with CamPrompter Pro don't.

Use a remote

Pair a Bluetooth page turner or keyboard with your device in its Bluetooth settings. It can then start and stop recording and move through the script.

More

Read the Privacy Policy and the Terms of Use, or go back to the home page.